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| Do I need to register to use Collectors Network?
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| Registration is not required to browse Collectors Network.
Users must be registered to buy or sell items. Registration is free. To register, fill
out the registration form.
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| Are there any costs to register at Collectors Network? |
| Yes. Collectors Network will not sell or rent your information
to any third parties. Registration information is only used in accordance with our
Privacy Policy |
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| Is my registration information safe? |
| No. Registration is free. There are costs associated with certain services on the site,
including selling items in the Auctions and Exchange sections. |
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| Do I need a credit card to register or sell? |
| Collectors Network does not require users to provide a credit card for registration or selling. However, users are still responsible for paying any associated selling fees upon invoicing from Collectors Network. |
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| Can I use an "anonymous" email address service, such as Yahoo or Hotmail? |
| Yes. Collectors Network allows users to register with "anonymous" email address services. |
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| What is a basic account? |
| A basic account allows users to browse Collectors Network, participate in forum discussions, bid,
post auctions, and buy or sell in the exchange. There is no cost for a basic account. Basic accounts will see ads on many pages
throughout Collectors Network, and are responsible for associated fees for special services at Collectors Network. |
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| What is a premium account? |
| A premium account has all the features of a basic account,
but premium account users will not see any ads on Collectors Network pages. In addition,
premium account users are entitled to an unlimited number of trade offers
to other users. Premium account users are still responsible for associated fees for special services at Collectors Network. |
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| How much does a premium account cost? |
| Premium accounts are $9.95 per year. Users must pay in advance before their premium
account is activated. New user registration credits cannot be used to pay for premium accounts. Find out how to upgrade today. |
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| Do I need a credit card to register? |
| No. Collectors Network does not require a credit card for registration. |
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| Do I need a valid email address to register? |
| Yes. Collectors Network requires all users to maintain a valid email address.
Your account cannot be activated without a valid email address. |
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| Can my username contain special characters? |
| No. Usernames can only contain alpha-numeric characters. Spaces [ ], question marks [?],
ampersands [&], equal signs [=], pound sign [#], and slashes [/] are prohibited. |
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| How long can my username be? |
| Usernames must be at least 4 characters, and can be no greater than 50 characters. |
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| How long can my password be? |
| Usernames must be at least 6 characters, and can be no greater than 25 characters. |
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| Can I change my username later? |
| Yes. You may change your usernames later. However, usernames cannot be
changed less than 30 days after the last username change. |
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| What information must I provide in my registration? |
| Users must provide a desired username and password, name, a valid email address,
current street address and phone number. All other information is optional and is used as part of your forum profile. |
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| Why does Collectors Network need my address and phone number? |
| Collectors Network has been set up as a trading community. It is necessary to collect
personal information such as address and phone number for billing purposes and to ensure the integrity of the trading community. Users who
are found to have provided false registration information are subject to suspension or termination of their account. |
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| Do I need to be a United States resident to register? |
| No. Collectors Network accepts users from all over the world. |
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| I have registered, but I cannot login to my account. |
| Before your registration is complete, your new account must be confirmed. This
ensures that all users provide Collectors Network with a valid email address. An email will be sent with instructions
and your passcode. You will be taken to a page to enter your username, password and passcode from the email. If you
have any problems with the confirmation process, please contact us. |
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| I did not receive a registration email with my passcode. |
| If you did not receive your registration email containing your passcode, please
contact us. Be sure to
include your username and email address with your email. We will resend the registration email to your registered email address.
If your email address is incorrect, please let us know so a registration email can be sent to your valid email address. |
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| I forgot my password. What do I do? |
| You can retrieve your username and password using the Lost Password form. Your password will be emailed to the email address on record for your account. |
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| I forgot my username. What do I do? |
| You can retrieve your username and password using the Lost Password form. Your password will be emailed to the email address on record for your account. |
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| How do I change my email address? |
| Email addresses can be changed under the Personal Information section in My Account. Once your email address is changed, you will need to reconfirm your account.
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| How do I change my username? |
| Usernames can be changed under the Personal Information section in My Account. Users are prohibited from changing their username more than once every 30 days. All username changes will be tracked under your user profile. |
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| How do I change my password? |
| Passwords can be changed under the Personal Information section in My Account. |
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| How do I change my address, phone number of profile information? |
| Your personal profile can be edited under the Personal Information section in My Account. |
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| What does the number next to a user's ID represent? |
| The number following usernames on Collectors Network represents the user's feedback total.
The feedback total represents a composite score related to comments left by other users. Please see the feedback section for my information. |
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| Will my registration information be provided to any third parties? |
| Your information will not be sold or leased to
third parties, and will only be divulged in accordance with our Privacy Policy. |
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| What can I use my new user credit on? |
| The new user registration credit can be used to pay for final value fees for auctions and exchanges, along with user fees for trade offers. This credit cannot be used to purchase items from Collectors Network or other users. The new user credit cannot be used to pay for a premium account subscription. |
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| Can I combine multiple accounts into a single account? |
| Collectors Network does not allow users to subsequently combine several accounts, including feedback profiles, into a single account. |
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| Will the user agreement change? |
| Collectors Network occasionally changes the Terms and Conditions of use. Changes will be posted on the site 30 days prior to taking effect. |
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| How do I close my account? |
| Please contact us for more information. |
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| False Contact Information |
Collectors Network prohibits using false information, including name, address, email and telephone number in your contact information. Users are expected to keep their contact information, including email address, updated.
Collectors Network may suspend or terminate account for failing to provide truthful or updated contact information. |
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| Contact Information |
Users are prohibited from representing themselves as Collectors Network staff or as other users. Users must always provide valid and complete contact information, including email address and phone number.
Users are prohibited from publishing the contact information of other members in a public area, including:
- Web pages
- Online forums
- Newsgroups
- Personal profile
- Feedback comments
- Item listings
Personal information includes name, address, phone number and email address.
Usernames are not considered personal information.
Collectors Network users must be over the age of 18. |
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| Suspended Accounts |
| Accounts may be suspended for violations of Collectors Network rules and policies, or for non-payment of Collectors Network fees. When an account suspension occurs, Collectors Network will send an email to the registered email address of the account. If your account has been suspended, please contact Collectors Network for more information. Suspended users are prohibited from using Collectors Network services, including the use of secondary accounts, until the suspension is resolved. |
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